Privacy Policy

Privacy Policy

This Privacy Policy shall be applicable from 1 June 2021.

Who owns this website:

This website is owned and operated by/on behalf of Vizara Technologies Private Limited (Vizaratech), a private limited company registered under the Companies Act, 2013 in India. “We”, “us” or “our” in this privacy policy refers to Vizaratech.  

What data is being collected by Vizaratech:

We will be collecting your name, e-mail address and phone number that you may enter on the “Contact Us” page.

In case you purchase any products on this website, we would be collecting the following data:

  • Account or profile information including name, e-mail address, phone number and password, in case such an account is created on this website.

  • Details about your purchase and details about your interaction with us including order number etc.

  • Information to process your financial transactions and service your purchase/orders, including financial information such as Bank account or credit card or debit card or other payment instrument details.

In addition to that, we [may] collect Cookies. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. You are given the option to either accept or refuse these cookies and know when a cookie is being sent to your device. Cookies allow this website to provide a more seamless and convenient experience to you especially in relation to contacting us and servicing your purchases/orders.

Vizaratech is not responsible for the authenticity or correctness of the information/data provided by you.

Consent:

By providing your contact information on the ‘Contact Us’ page, you consent to providing us that information and consent to its use by us as per this Privacy Policy. This contact information is necessary for us to be able to get in touch with you regarding your queries or any other purpose of your communication.

When you purchase any products on our website, you consent to the information provided by you which is used for the purpose of servicing your purchase/order. The information collected is also governed by this Privacy Policy.

In case you wish to withdraw your consent from Vizaratech storing your contact information, or you wish to delete your account with us, you may do so by sending us a separate email at info@vizaratech.com.

However, this consent cannot be withdrawn during the period when the purchase/order is active or is in the process of being fulfilled unless the purchase/order itself is cancelled (if permissible).

What is the purpose for collecting your data/information and its usage by Vizaratech:

The information you provide on our ‘Contact Us’ page is used for communication with you.

In case you purchase products on our website, your contact information is used to communicate with you in relation to the purchase and servicing of the order.

You have the option of saving some portion of your credit/debit card information with us, however, the balance information you may enter which is necessary to process the payment for the purchase is transmitted to the payment gateway system, and is not stored with us.

We may use your contact information to provide you updates on any new products or services that we have to offer or provide updates on important activities that we have engaged in. You will have the option of opting out of such communication.

Information collected from you is not used for any purpose other than as mentioned in this Privacy Policy.

Log Data (in case of Vizaratech AR/VR Application use):

We want to inform you that whenever you use our service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.

Camera access (in case of Vizaratech AR/VR Application use):

Our Augmented reality applications require camera permission to scan the ground/object/marker card and place 3d objects on it.

The video or photos recorded from your camera remains in your device only and is not used by us in any way.

Disclosure of data/information by Vizaratech to third parties:

We do not sell any information/data provided by you, and we do not share any information provided by you to any third party except in the following circumstance.

The only information that is provided by you on this website that is shared with a third party, is to the payment gateway system. This information is not stored with us and is transmitted to the third-party payment gateway system solely for the purpose of processing the purchase/orders. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Vizaratech.

If during the purchase, you are redirected to the website of the payment gateway system, you will be governed by such system’s Privacy Policy and Terms of Use. For these payment gateways, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose.

In certain situations, Vizaratech may be required to disclose data/information in response to lawful requests by public authorities. We may disclose information/data where required by law (like to comply with a warrant, court order, or legal notice served on Vizaratech), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.

Reasonable Security Practices and Procedures:

The Information/data provided by you is stored with the same degree of care as our own private and confidential information. We follow industry best practices for ensuring data integrity and security. The data is stored on secure servers, and where applicable, appropriate encryption is used as an added measure of security. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy:

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from persons under the age of 18. In the case we discover that a child or juvenile under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Links to Other Sites:

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this Policy, appropriate notification will be visible on our website, so that you are aware of any changes in the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information:

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@vizaratech or by postal mail at Plot No. 1, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122022.

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